Rules/Policy
Process/Shipping: Our Processing and Shipping times will be increased during this time. Retail orders will take a average of 1-7 business days to begin procession/get to you until everything is back to normal.
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•Contact: EMAIL will be the ONLY communication we will recommend to contact us at (amazedbyari@yahoo.com) for communications, Inquiries, Concerns etc.
•New Hours: Monday-Friday 10:00am-4:00pm
Weekends/Holidays = CLOSED
DAMAGE/WRONG ITEMS
If your order arrived damaged or incorrect please contact us no more than 24 hours after receiving the package at amazedbyari@yahoo.com with your order information and photo/video evidence of the wrong/damaged items. We will then discuss how to move forward with this issue.
REFUNDS/EXCHANGES
ALL orders placed are FINAL SALE
Cancelling
You need to cancel?
You have 1 hour after you order to contact us about canceling or your order will not be able to be canceled
Mistakenly Charged
Your order didn’t process with us, so your payment will be returned in a short period of time.
If you do not receive a confirmation email the order DID NOT reach us! Therefore we did NOT receive a payment or order from you, your payment will be returned in your account.
*We are not responsible for any charges that were not reached to us please enter your information correctly to avoid mistake charges*
SHIPPING
We now ONLY ship on tuesday,thursday or saturdays.
Processing Time: 1-7 Business Days
Shipping Transit Time: 1-4 Business Days
If you we have EXTENDED pass this time please feel free contact us via email (amazedbyari@yahoo.com) to check on your orders status and Allow 1-2 business days for a proper response.
Missing or Lost Packages
For all orders that were missing or lost please contact USPS directly to consult with them about locating your package.
If there is no resolution after contacting USPS Mailing email us so we can try to find a solution for your situation.
PRODUCT CONCERNS
Allergic Reaction? Sensitive Skin?
We HIGHLY RECOMMEND trying a sample first if you are concerned about a reaction.
INGREDIENTS ARE LISTED ON OUR SITE UNDER EACH PRODUCT AND/OR OUR CUSTOM BOXES WHEN RECEIVING PRODUCT
***we are not responsible for any reactions to our products.***
Do not over heat or over freeze any product.
CONTACT INFORMATION
Do you need help? Contact us directly!
email: amazedbyari@yahoo.com
Work Hours:
Monday-Wednesday
10:00am-4:00pm CST
WEEKENDS and HOLIDAYS we are CLOSED